American Airlines computer glitch could cause your flight to be canceled

American Airlines computer glitch could cause your flight to be canceled

The airline claims to have fixed the glitch, Gizmodo reported, but it remains to be seen how many flights between December 17-31 will get canceled.

Thousands of flights between December 17 and December 31 could be affected by staffing shortages, the Allied Pilots Association, which represents the carrier's pilots, estimated in a figure provided to Bloomberg on Wednesday.

A glitch in American Airlines' scheduling system let too many pilots take a vacation in December, which leaves thousands of flights understaffed during the busy holiday season.

American Airlines pilots are warning that as many as 15,000 holiday flights face staffing issues because of a scheduling snafu, which the carrier said has been fixed.

"It's a really weird situation", a union spokesman said. "In fact, thousands of flights are still listed as unassigned". All this, just when we thought holiday travel couldn't get any worse.

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American, which operates a hub and 390 daily flights in Philadelphia, became aware of the malfunction November 24 and has been scrambling to resolve the problem.

The airline plans to offer pilots 150 percent of their usual hourly rate ― "as much as we are allowed to pay them per the contract", it noted ― to fill in the scheduling gaps on certain flights. CBS News says a computer glitch is to blame. While American Airlines is offering 1.5 times regular pay for pilots who pick up those trips, the company's jobs website does not appear to say what regular holiday pay is on the airline.

"Basically there's a crisis at American for manning the cockpits", Dennis Tajer, a spokesman for the Allied Pilots Association, told Reuters. "I think it's one of those "stay tuned" and hopefully we can come up with a solution".

A company memo obtained by Bloomberg said flights scheduled without a captain and/or first officer originate from Dallas, Boston, Miami, New York, Philadelphia, Salt Lake City and Charlotte.

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